Last updated on 20 March 2024

Shipping

Officely may provide to the customer the estimated dates of delivery and will use its best endeavours to maintain such estimates, but shall not be liable to the customer in the event that such estimates cannot be maintained.

All deliveries are to the street level only. If there are additional delivery requirements, please contact us for a quote as additional charges will apply.

All deliveries take place during standard business hours. If you are unable to accept a delivery please let us know because additional re-delivery charges will apply.

Please be aware that if your order contains multiple products, the products may ship from different locations and may not arrive at the same time.

Shipping costs are non-refundable as we utilise third party couriers.

FREE METRO SHIPPING FOR ORDERS OVER $1,500

Our free metro shipping offer currently includes: Sydney, Melbourne and Brisbane. If you are in a metro area outside these cities, we are sorry to exclude you from this offer at this stage. We look forward to including more Australian cities in the future.

In case you encounter any issues with the delivered products, please contact us as soon as possible via call, online chat or email at hello@officely.com.au.